Risk and insurance are our areas of focus. Coverlink Risk Solutions is a licensed Risk Management and Insurance Broking firm established in 2022. Coverlink’s products and services are flexible enough to suit your unique Zambian requirements. We cover your business comprehensively from unforeseen incidents, loss or damage.
“Our main business objective is to serve the final consumer appropriately whilst adhering to and supporting the insurance underwriter with innovative solutions.”
Insurance solutions
We cover you, from life insurance to local and international travel. Enjoy Zambia with the knowledge that you have financial protection for unexpected events that may occur before or during a trip.
Advantages of using Coverlink as a broker for your insurance needs
Using a broker for your insurance needs is a strategic decision that can provide significant advantages. This is primarily because a broker works for you, not the insurance company.
Using a broker in Zambia offers significant advantages for individuals and businesses looking to navigate the often complex world of insurance. Advantages include:
- Expertise and Impartial Advice
- a deep understanding of various products, policy wordings, industry trends, and the nuances of different coverage options available in the Zambian market
- unlike agents, we are independent. Our primary responsibility is to act in your best interest, not the insurer’s
- Access to a Wide Range of Options
- we have access to a wide panel of insurers and their diverse policies
- this broad reach allows us to find the most competitive rates and comprehensive coverage available, potentially leading to cost savings and better value for your money
- Tailored Solutions and Risk Assessment
- we take the time to understand your specific needs, circumstances, and preferences
- we conduct thorough risk assessments to identify potential gaps in coverage and areas where additional protection may be necessary, ensuring you don’t end up underinsured when a loss occurs
- we can help tailor policies to your unique requirements, ensuring you get the right coverage limits and features
- Time and Effort Savings
- The process of researching, obtaining quotes, and comparing policies can be overwhelming. We streamline this process by doing the legwork for you, saving you valuable time and effort
- We simplify complex jargon, terms, and conditions, ensuring you fully understand what you are buying before you commit
- Claims Advocacy and Support
- we act as your advocate. We guide you through the claims process, assist with preparing and submitting necessary documentation, and liaise with the insurer on your behalf
- our involvement helps ensure your interests are protected and that you receive fair and prompt payment from the insurance company
- Ongoing Support and Risk Management
- we provide ongoing support even after the policy is purchased. We can assist with policy renewals, updates, and adjustments to your coverage as your needs change over time
- beyond just securing coverage, we offer valuable risk management advice, helping you understand and implement strategies to mitigate potential risks to your property, assets, or business
- Familiarity with Local Regulations
- given the regulatory environment in Zambia (e.g., the PIA), we are well-versed in the local laws and ensure your policies are compliant
Regulated by the Pensions and Insurance Authority (PIA)
In Zambia, the regulation of insurance brokers falls under the PIA. The PIA is the primary regulatory body for the insurance and pensions industry in the country, operating under the Ministry of Finance and National Planning. PIA is responsible for licensing insurance brokers. Brokers cannot carry on their business in Zambia without a valid license from the PIA.